Cancellation policy
Subscription & Purchase Options Cancellation Policy
Last updated: May 12, 2026
If you enroll in a recurring purchase, subscription, or other automatic renewal program through Primo Kava, you may cancel at any time before your next billing date.
To manage or cancel your subscription:
- Log into your customer account, or
- Contact us at info@primokava.com
Cancellation requests submitted after a renewal order has already been processed may apply to future shipments only.
Subscription orders that have already been processed or shipped are subject to our Return & Refund Policy.
Primo Kava reserves the right to modify, pause, or discontinue subscription offerings at any time.
For assistance, please contact:
Email: info@primokava.com
Contact Page:
Primo Kava Contact Page